Pricing
Simple, transparent pricing. No surprises.
One plan for families. Two paths for care communities: zero cost to get started, and a full platform subscription when you're ready to go further.
For families
Family plan
One subscription covers your whole family. Share moments directly to your loved one's TV.
$19.99
/month
One subscription · whole family group
- Unlimited photos & video sharing
- Invite unlimited family members
- Instant TV delivery, 24/7
- Private family group, moderated by you
- Works with standard smart TVs
- Nothing required from your loved one
- 7-day free trial
Cancel any time · Full access from day one
Zero cost to your community
For care communities
Community Partnership
Zero cost to your community. Families subscribe directly, your residents benefit.
$0
/month
Zero cost to your community · Ever
- Residents receive family content on their TVs
- Compliance evidence under Standards 1, 5 & 6
- Conversion differentiator at the door
- Pull-up banner & physical awareness materials
- Family leaflets for welcome packs
- Digital assets for newsletters & socials
- Zero operational burden on staff
Live in minutes · No contract
Full platform
For care communities
Community subscription
The complete two-way connection. Everything in the Community Partnership, plus direct family communication.
$995
/month
Per community · Billed by TeaTime
- Everything in the Community Partnership
- Two-way communication with all families
- Share updates, documents & event photos
- Resident engagement analytics dashboard
- Content moderation tools
- Portable iPad TV for mobile residents
- Dedicated onboarding & support team
12-month term · Setup handled by our team
Compare plans
Everything side by side.
| Feature | Family plan $19.99/mo |
Partnership Free |
Community sub $995/mo |
|---|---|---|---|
| Resident experience | |||
Family content on TV |
✓ | ✓ | ✓ |
Nothing for resident to do |
✓ | ✓ | ✓ |
Community updates on TV Event photos, news, notices |
— | — | ✓ |
Portable TV for mobile residents |
— | — | ✓ |
| Family features | |||
Upload photos & videos |
✓ | ✓ | ✓ |
Unlimited family members |
✓ | ✓ | ✓ |
Private family group |
✓ | ✓ | ✓ |
Receive community updates From the care community |
— | — | ✓ |
| Community & compliance | |||
Compliance evidence (Stds 1, 5, 6) |
— | ✓ | ✓ |
Awareness & marketing materials |
— | ✓ | ✓ |
Two-way family communication |
— | — | ✓ |
Analytics dashboard |
— | — | ✓ |
Content moderation tools |
— | — | ✓ |
Dedicated support team |
— | — | ✓ |
FAQ
Questions about pricing.
Yes. One $19.99/month subscription covers your entire family group. There's no per-person charge. Invite as many family members as you like, all sharing the same subscription.
It means your care community recommends TeaTime to families and residents at zero cost to your community. We provide awareness materials (pull-up banners, leaflets, digital assets), families subscribe directly, and residents start receiving family content on their TVs. Your community still gets the compliance and conversion benefits — completely free.
The Community Subscription unlocks the full two-way connection: you can push updates, event photos, and documents to all families; families can message the community; you get an analytics dashboard showing resident engagement; content moderation tools; a portable iPad TV for residents who are mobile; and a dedicated onboarding and support team.
Yes. The community subscription is a 12-month minimum term, billed directly by TeaTime. We find that this gives communities enough time to see meaningful adoption and impact. Most communities renew well before the term ends.
Yes. Families can subscribe independently. If your loved one's care community isn't on TeaTime yet, contact us and we'll help get them connected.
Yes. Families get a 7-day free trial with full access. No credit card required to start. You only pay after the trial period, and you can cancel any time.
No setup fees, no hidden costs. For the community subscription, our team handles all onboarding at no additional charge. For families, it's $19.99/month.
Ready to get started?
Book a Watch a quick overview of TeaTime, or start a free family trial today. Either way, your first step costs nothing.
