Give every resident the connection they deserve.
TeaTime transforms family connection across your entire community. Automatically, with no staff burden, no new technology for residents to learn, and up to 95% family adoption.
Your community, before and after TeaTime.
Most communities face the same challenges: residents feeling isolated, families frustrated, and staff stuck in the middle. TeaTime changes each of these, without adding a single task to anyone's day.
Built to support the standards you're held to.
The Strengthened Aged Care Quality Standards (effective July 2024) place greater emphasis on residents' rights to connection and relationship. TeaTime helps you demonstrate active compliance, with evidence, not just intention.
Compliance, documented
The Strengthened Aged Care Quality Standards and the Aged Care Act 2024 Statement of Rights require providers to actively support residents' family connections. TeaTime gives you daily, timestamped evidence across Standards 1, 5, and 6: not just intention, but proof.
Quality Standards · Aged Care Act 2024Better conversion at the door
Families choosing a community want to see genuine connection, not just brochure promises. TeaTime is something you can demonstrate on the spot: residents actively receiving content from their families, right now, on that TV in the corner.
Commercial benefitNo operational burden
TeaTime requires nothing from your staff once it's running. No moderation queue, no content to create, no training to deliver. It works entirely in the background, so your team gets the compliance and wellbeing benefit without a single new task.
OperationsWhether you pay or not, your residents benefit.
TeaTime works with every community, regardless of budget. Choose the path that's right for you, and upgrade whenever you're ready.
Start a Community Partnership. We'll do the rest.
Zero cost to your community. We provide everything your families need to discover and subscribe directly, and your community still gets the compliance and connection benefits.
Hear it from the families themselves.
Care communities across Australia have seen TeaTime change the way residents and families experience connection, with no disruption to daily operations.
Zero cost to your community. Upgrade when you're ready.
Every community can get TeaTime in front of their residents and families today at zero cost to your community. The community subscription unlocks the full two-way platform whenever you're ready to go further.
12-month minimum term for community subscription · Billed directly by TeaTime
Watch our 2-minute overview.
Enter your details and we'll send you the overview video — then follow up to answer any questions and find the right path for your community.
Tailored to your community
We'll walk through the platform with your specific setup in mind, resident numbers, existing technology, staff workflows.
Live in minutes
Most communities go live within a week of signing. Onboarding is handled by our team, minimal demands on yours.
No pressure, no sales pitch
Come with questions. We'll give you honest answers about whether TeaTime is right for your community.
Watch the 2-minute overview
Enter your details and we'll send the video straight to your inbox. No scheduling, no commitment.
We'll send the video within one business day. No spam, ever.
Things communities ask us.
Very little. Our team handles onboarding, we work with you to get TeaTime connected to your TVs and set up for your community. Once live, it runs completely automatically. There's no ongoing maintenance, no content curation, and no daily involvement from staff. The platform does everything in the background.
TeaTime works with most modern smart TVs. If you're uncertain about compatibility with the TVs currently in your residents' rooms, we'll assess that during your demo and advise on any requirements. We're continuously expanding our supported device range, including Samsung Tizen, LG webOS, and Android TV.
Nothing at all. Content from families appears on their TV automatically. Residents don't need to press a button, log in, or learn anything new. The TV they already watch every day becomes the delivery mechanism, which is exactly why adoption is so high.
Most communities go live within days of signing. Our onboarding team guides you through the setup process, handles the technical work, and helps you communicate the launch to families. We aim to make it as smooth and low-effort as possible for your team.
Yes. All content is gated and fully moderated before it reaches any TV. Families can only share content with their own loved one. Nothing is public or cross-community. You have full visibility into what's being shared, and your residents' data remains completely private and secure.
Families with existing subscriptions are automatically upgraded to the community experience when their loved one's community joins TeaTime, at no additional cost to them. Everything just works better together, and they get access to the two-way communication features as well.
Ready to bring families closer?
Join care communities across Australia and the UK who've made family connection a part of every resident's day, with zero ongoing effort from staff.
