Keep Residents Connected.
Inspire your Care Team.
TeaTime is the simple, secure way to share everyday moments in care with loved ones — while showcasing your care community.
Why TeaTime Matters
For Families & Residents
Keep your residents connected to family all around the world.
For Your Care Team
Create meaningful engagement so your care team feels seen and recognised.
For Your Wider Group
Demonstrate person-centred care and improve consumer experience scores.
How It Works (and Why It Feels Good)
What Families Tell Us
Imelda’s story
Silvana & Lisa’s story
In partnership with…
CEO, Medical & Aged Care Group
“We’re so incredibly proud of our partnership.”
AMP Foundation
“TeaTime exemplifies dedication to revolutionising eldercare and reshaping perceptions of aged care, making a profound impact on society.”
Group Operations Manager, Menarock LIFE
“We are really happy we have TeaTime working with us at Menarock and we will be rolling the project out to more facilities shortly”
Group Marketing Executive, Medical & Aged Care Group
“Our residents and families are embracing TeaTime and enjoying every moment”
Tailored Benefits for Every Team
✓ Quick to use.
✓ Celebrate daily care.
✓ Reduce phone interruptions.
Wellbeing & Lifestyle Teams
✓ Improve family satisfaction.
✓ Support occupancy.
✓ Showcase quality.
General Managers & Leaders
✓ Share good news stories.
✓ Drive advocacy.
✓ Boost reputation.
Marketing & Communications
Care Teams Trust TeaTime. Families Feel It
Join a growing national network of aged care homes using TeaTime to strengthen family connection, lift satisfaction and showcase care.
More than 10, 000 moments have already been shared through TeaTime - building trust, easing worry and creating joy for families and carers alike.
We’re proud to be compliant, secure, and built in alignment with Aged Care Quality Standards - making TeaTime the most aged-care ready communication tool on the market.
✓ Used by homes across Australia and growing every week.
✓ Privacy-first, built for agd care and trusted by providers who value quality connection.
✓ TeaTime is the safe, secure way to keep families involved in care.
Simple. Scalable. Effective. Get up and running in less than 24 hours.
Full TeaTime support suite including launch event, collateral, support line, onboarding support via our family success team.
Frequently Asked Questions
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Yes. TeaTime is built with aged care compliance at its core. We follow Australian Privacy Principles (APPs), enable consent management for all media, and provide controls for content visibility. Our approach supports accreditation and quality standards, including Standard 1 (Consumer Dignity & Choice) and Standard 3 (Personal Care & Clinical Care).
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We offer both self-serve and concierge onboarding. You can upload resident data via CSV, or we’ll guide you through it. Optional team training, and a dedicated help line are available to make the experience smooth — no tech skills required.
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You choose who receives access. Simply invite a key contact for each resident — they’ll receive a text message, Whatsapp message or email with steps to join. From there, they can add other family members to their private circle, ensuring everyone stays connected.
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Yes. TeaTime is designed for simplicity and speed. It integrates naturally into your routine, helping you celebrate daily care and reduce incoming phone calls.
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Absolutely. TeaTime is designed to support multi-site organisations with ease. Each site can operate independently with its own resident and staff lists, while head office or group-level leaders can oversee activity, access analytics, and maintain brand consistency across all homes. Whether you're managing two locations or twenty, TeaTime scales with you.